Delivery

Our Shipping Promise

At National Tree Company, we understand that the holiday season is a time for creating memories, not worrying about delivery delays. That’s why we’ve crafted a delivery experience that’s as magical and reliable as our Christmas decorations. From our headquarters in Liberty, South Carolina to homes across the globe, we’re committed to ensuring your holiday treasures arrive safely and promptly.

Quick Processing: All orders are processed within 1-2 business days from our warehouse. We know you’re excited to start decorating, so we work efficiently to get your items shipped as quickly as possible.

Shipping Options

We offer flexible shipping options to suit your needs and budget, ensuring your perfect holiday setup arrives right when you need it.

Standard Shipping

Carrier: DHL or FedEx

Cost: $12.95

Delivery Time: 10-15 business days after shipment

Perfect for when you need your decorations within a specific timeframe. Track your package every step of the way with our premium carrier partners.

Free Shipping

Carrier: EMS

Cost: FREE on orders over $50

Delivery Time: 15-25 business days after shipment

Ideal for budget-conscious shoppers planning ahead. Enjoy complimentary shipping while we carefully transport your holiday magic across the miles.

Global Reach with Care

While we proudly serve customers worldwide, please note that we’re unable to ship to a few remote areas and most Asian countries due to logistical constraints. Our international shipping brings the joy of National Tree Company quality to families across continents, with each package carefully prepared to withstand the journey to your home.

Every item is packaged with the same care and attention to detail that goes into crafting our products. From Christmas trees to delicate ornaments, we ensure your decorations arrive in perfect condition, ready to transform your home into a winter wonderland.

Payment Methods

We make checkout simple and secure with multiple payment options:

Visa
MasterCard
JCB
PayPal

Shop with confidence knowing your transaction is protected by industry-leading security measures.

Returns & Satisfaction Guarantee

Your satisfaction is our priority. If you’re not completely delighted with your purchase, you may return items within 15 days of receipt. We want every National Tree Company product to bring joy to your holiday season, and we stand behind the quality of our realistic designs and durable materials.

Need Assistance?

Our dedicated customer service team is here to help with any delivery questions or concerns. Reach out to us at [email protected] or visit our website for more information.

National Tree Company
512 Pooh Bear Lane, Liberty, US 29657